Return & Refund Policy

🔄 Return & Refund Policy

At Cosmetix by MF, customer satisfaction is our top priority.

• Returns are only accepted if the product is damaged or defective at the time of delivery.

• To be eligible for a return, you must report the issue within 24 hours of receiving the parcel by contacting us with proof (picture/video).

• Once approved, you may exchange the product or receive a refund.

• Returns are not applicable for change of mind or used products.